Terms and Conditions

Effective Date: 28.02.2025

Welcome to The Backyard Balangoda (“we,” “our,” or “us”). By accessing and using our website, thebackyardlk.com, you agree to comply with these Terms and Conditions. Please read them carefully before using our website or purchasing our products.

1. General Terms

• These Terms govern the use of our website and the purchase of our products, including Ceylon Tea, Ceylon TRU Cinnamon, and Ceylon Cinnamon Oil.
• By accessing our website, you confirm that you are at least 18 years old or have parental/guardian permission.

2. Products and Pricing

• Products: We strive to provide accurate descriptions and images of our products. However, minor variations in color or packaging may occur.
• Pricing: All prices listed on our website are in Sri Lankan Rupees (LKR) and are subject to change without prior notice.
• Availability: Products are subject to availability. In the event of stock unavailability, we will notify you promptly.

3. Payments

• Payment Methods: We accept online payments via secure payment gateways. By providing payment information, you represent and warrant that you are authorized to use the payment method.
• Order Confirmation: An order is confirmed once payment is successfully processed.

4. Shipping and Delivery

• We deliver products to addresses within Sri Lanka. Delivery timelines may vary based on the location.
• Shipping fees, if applicable, will be clearly communicated during the checkout process.
• We are not responsible for delays caused by third-party couriers.

5. Returns and Refunds

Please refer to our Return Policy for detailed information on product returns and exchanges.

6. User Responsibilities

When using our website, you agree not to:

1. Engage in any fraudulent or illegal activities.
2. Interfere with the website’s functionality or attempt unauthorized access.
3. Use the website to distribute harmful or offensive content.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of The Backyard Balangoda. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
• Our liability is limited to the value of the product purchased.

9. Privacy

Your use of the website is also governed by our Privacy Policy.

10. Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website indicates your acceptance of the updated Terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes will be resolved in the courts of Sri Lanka.

12. Contact Information

For questions regarding these Terms and Conditions, please contact us at:
Email: [email protected]
Address: 14th Milepost, Pudukatuwa, Pinnawala, Balangoda 70130, Sri Lanka